As a new shooter, I found it helpful that the staff would politely answer the questions that I had in regards to purchasing my first firearm. I was able to rent several models and calibers which I was interested in, which was incredibly helpful in determining which one I wanted to buy. After I had my firearm, I was able to get a professional lesson from a certified instructor on how to use my new pistol. He showed me how to check to see if it was loaded, a proper stance, how to aim, fire, reload, basic malfunction, correction, etc. I was nervous about shooting at first, but the friendly staff at Shots Fired made it easy and fun!